The Kristal hotel offers twenty double rooms (double or twin beds) and four large suites with separate bedrooms and living rooms. The bedrooms have a double bed, while the living room has a sofa bed for two or three people. The number of people in the apartments is not limited. The hotel also has a conference room with a capacity of thirty participants, and is suitable for seminars, presentations and other types of business meetings.
Hotel guests are provided with internet access, TV, telephone, safe (at the hotel reception), wellness, sauna, billiards, gaming machines, free parking, ski service, ski rental, ski school and sports equipment store. Within the hotel there is a hut called Jahorinska kuća which is decorated in ethno style with a large fireplace where traditional dishes are prepared.